CATI

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Computer Assisted Telephone Interviewing


You may ask: How do we provide the correct balance of demographics for the population our client needs to talk to, especially with younger adults no longer having landlines and older adults not yet proficiently using the internet?

The answer is: MIXED METHODOLOGIES –All of which are available through FieldGoals.US

With the ability to execute more than 40,000 man-hours of telephone interviewing on a monthly basis, FieldGoals.US provides some of the largest capacity in the U.S. to handle our clients’ work.

FieldGoals.US maintains numerous state-of-the-art call center facilities, located on the East and West Coasts of the USA, and ONLY in the United States. These facilities encompass hundreds of interviewing stations. Our interviewing facilities are equipped with several types of Computer-Assisted-Telephone-Interviewing (CATI) software, offer web-assisted interviewing and inbound or outbound capacity.

Actionable research is the product of appropriate survey execution. FieldGoals.US training methods don’t just teach interviewers what to say, they also teach them why proper research techniques are important, and how they can affect the outcome of a study. All of this training is backed up by consistent, comprehensive Quality Assurance processes.